21bit Casino Terms & Conditions
These Terms & Conditions govern your access to and use of the 21bit Casino website, games, promotions, and related services (together, the Services). They are designed to be clear and practical so you understand how the Services work, what you can expect from 21bit Casino, and what we expect from you.
By creating an account, depositing funds, or otherwise using the Services, you agree to comply with these Terms & Conditions. If you do not agree, you must not use the Services.
Acceptance of Terms
Your use of the Services constitutes acceptance of these Terms & Conditions and any supplementary rules referenced within them, including game-specific rules, promotion terms, and payment method requirements. Where additional terms apply, they will be presented at the relevant point of interaction (for example, a bonus offer page or a cashier page) and will form part of your agreement with 21bit Casino.
If any part of these Terms & Conditions is found unenforceable, the remainder will continue in effect. Headings are included for readability and do not affect interpretation.
Eligibility
You may use the Services only if you meet all eligibility requirements below. 21bit Casino reserves the right to refuse access where eligibility cannot be confirmed or where use would be inconsistent with these Terms & Conditions.
- You must be at least 18 years old.
- You must have legal capacity to enter into a binding agreement.
- You must not be barred from using the Services due to self-exclusion, cooling-off, or other responsible gambling measures.
- You must provide accurate and up-to-date information and maintain it throughout your relationship with 21bit Casino.
It is your responsibility to ensure that accessing and using the Services is permitted in your location. If online gambling is restricted where you are, you must not use 21bit Casino.
Account Registration
To play with real money, you must register an account. When you register, you agree that the information you provide is complete, accurate, and not misleading. You must keep your login details confidential and use reasonable precautions to prevent unauthorised access.
Each player is permitted to hold only one account unless 21bit Casino expressly agrees otherwise. Duplicate accounts, or attempts to create multiple accounts to obtain an advantage (including promotion abuse), may result in account action as described in these Terms & Conditions.
You are responsible for all activity occurring under your account, including bets and transactions made using your credentials. If you believe your account has been compromised, you should stop using the Services and contact 21bit Casino without delay.
Verification
21bit Casino may request identity and/or payment verification at any time to protect players and the integrity of the Services. Verification may be required before you can withdraw funds, increase limits, or access certain features.
Information and documents requested may include proof of identity, proof of address, and proof of payment method ownership. You agree to provide these materials promptly and in a format acceptable to 21bit Casino.
If verification cannot be completed to a reasonable standard, 21bit Casino may restrict account features, suspend withdrawals, or close the account in accordance with these Terms & Conditions. Where permitted, funds may be returned to the original payment method, subject to appropriate checks.
Deposits
Deposits must be made using payment methods available through the cashier. You agree to use only payment methods that you are authorised to use and that belong to you, unless the cashier flow explicitly allows another arrangement.
21bit Casino may apply minimum and maximum deposit thresholds depending on the selected payment method, currency, and risk controls. These thresholds may change from time to time and will be displayed in the cashier where applicable.
To maintain fair play and account safety, 21bit Casino may place temporary holds on deposits where necessary to complete processing checks, reverse duplicate transactions, or resolve suspected misuse.
Withdrawals
Withdrawals are subject to account verification, security checks, and any relevant payment method requirements. 21bit Casino may ask you to withdraw using the same payment method used to deposit, or a method that reasonably reflects the source of funds, where this is necessary for security and anti-fraud purposes.
Withdrawal requests are processed in accordance with internal procedures designed to protect players and the platform. Processing times can vary due to banking systems, payment provider rules, and verification status.
Where chargebacks, reversals, or disputed transactions occur, 21bit Casino may offset amounts against your account balance and may restrict withdrawals until the matter is resolved. If your account balance becomes negative as a result of reversals or corrections, you agree to repay the outstanding amount.
Bonuses
21bit Casino may offer bonuses, free spins, cashback, or other promotions. All promotions are optional and subject to specific promotional terms provided at the time of the offer, which may include eligibility criteria, expiry dates, wagering requirements, game contribution rules, and maximum cashout conditions.
Unless stated otherwise in the applicable promotion terms:
- Bonuses are intended for recreational players and may not be used in a way that undermines the fairness of the offer.
- Promotional funds may be segregated from cash funds and may be subject to different withdrawal rules.
- 21bit Casino may decline bonus eligibility where there is evidence of multiple accounts, collusion, or other conduct inconsistent with these Terms & Conditions.
Where a conflict exists between these Terms & Conditions and promotion-specific terms, the promotion-specific terms will apply to that promotion.
Acceptable Use
You agree to use the Services for personal entertainment and in a lawful, respectful manner. You must not interfere with the operation of the website, attempt to access restricted areas, or use the Services in any way that could harm other players or 21bit Casino.
When communicating with 21bit Casino or other users (where applicable), you must not post or transmit content that is abusive, threatening, discriminatory, or otherwise inappropriate. 21bit Casino may restrict access to community features (if offered) to maintain a safe environment.
Prohibited Activities
To protect the fairness and security of 21bit Casino, the following activities are prohibited and may result in account restrictions, voiding of bonuses, confiscation of promotional benefits, or other action consistent with these Terms & Conditions:
- Using automated tools, bots, scripts, or other non-human methods to access or interact with the Services.
- Exploiting software bugs, game malfunctions, or system errors, including continuing to play after becoming aware of an error.
- Collusion, chip dumping (where applicable), or coordinated play designed to unfairly benefit one or more accounts.
- Fraudulent conduct, including chargeback abuse, use of stolen payment instruments, or misrepresentation of identity.
- Money laundering or attempting to disguise the origin or ownership of funds.
- Creating multiple accounts to claim bonuses or to bypass limits, self-exclusion, or other restrictions.
21bit Casino may investigate suspicious activity and may request additional information. You agree to cooperate with reasonable requests connected to such investigations.
Intellectual Property
All website content, branding, graphics, text, and software used to provide the Services are owned by or licensed to 21bit Casino and are protected by applicable intellectual property laws. You are granted a limited, personal, non-transferable right to access and use the Services for your own entertainment, subject to these Terms & Conditions.
You must not copy, modify, distribute, reverse engineer, or create derivative works from any part of the Services, except as expressly permitted by applicable law.
Limitation of Liability
The Services are provided on an “as available” basis. While 21bit Casino aims to provide a stable and secure experience, interruptions may occur due to maintenance, third-party service issues, network conditions, or events beyond reasonable control.
To the extent permitted by applicable law, 21bit Casino will not be liable for indirect or consequential losses, including loss of profits, loss of opportunity, or reputational harm arising from your use of the Services. Nothing in these Terms & Conditions limits liability where it cannot be limited under applicable law.
In the event of a technical malfunction affecting a game or a transaction, 21bit Casino may take reasonable steps to correct the outcome, which may include voiding affected bets, reversing erroneous transactions, or recalculating balances to reflect the intended operation of the system.
Account Suspension
21bit Casino may suspend, restrict, or close your account where necessary to protect you, other players, or the integrity of the Services. Common reasons include suspected prohibited activity, inability to complete verification, chargeback risk, or breach of these Terms & Conditions.
Where practical, 21bit Casino will apply proportionate measures and may provide you with information about the basis for the action, subject to security and legal considerations. If your account is closed, any remaining balance may be paid out in accordance with applicable checks and payment method rules, unless funds are subject to lawful restriction.
Privacy
21bit Casino processes personal information to operate the Services, perform security checks, prevent fraud, and support responsible gambling. Details of how information is collected, used, stored, and shared are described in the applicable privacy documentation available on the website.
By using the Services, you acknowledge that such processing is necessary to provide the Services and to maintain platform integrity. You should review privacy-related information regularly and ensure your account details remain accurate.
Responsible Gambling
21bit Casino supports responsible gambling and encourages players to treat gaming as entertainment rather than a source of income. You are encouraged to set personal limits and to take breaks when play is no longer enjoyable.
Responsible gambling features may include options to set deposit limits, take a cooling-off period, or self-exclude. Availability can depend on your account status and the tools offered within the website interface. If you believe gambling is becoming difficult to control, you should seek independent assistance and consider using the limits available within your account.
Amendments
21bit Casino may update these Terms & Conditions from time to time to reflect changes in the Services, security practices, business operations, or other legitimate reasons. The version presented on the website will be the current version, and continued use of the Services after an update indicates acceptance of the revised terms.
If a change is material, 21bit Casino may provide additional notice through the website or your account interface. You should review these Terms & Conditions periodically to stay informed of how the Services operate.
Contact Information
For questions about these Terms & Conditions or your account, you can contact 21bit Casino customer support at [email protected].
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